- US & CA : +1361 420 77668
- UK : +44 7360 268646
- AU : +61 483 928 506
Privacy Policy
Who We Are
Get Virtual Services (“we”, “us”, “our”) is a global business solutions provider offering virtual assistant and digital services to clients across the UK, Europe, USA, UAE, and Australia. We are committed to protecting your privacy and ensuring your data is handled responsibly and lawfully in accordance with applicable international regulations.
Information We Collect
We may collect the following types of information:
- Contact details: Name, email, phone number, location.
- Professional info: Business name, job title, company data.
- Payment info: Billing and transactional data.
- Technical data: IP address, browser, device information, usage analytics.
- Service-related info: Project requirements, content shared, access credentials (where applicable).
Legal Basis for Processing (for EU/UK clients)
For clients located in the EU and UK, we rely on the following lawful bases under GDPR:
- Your consent (e.g., for marketing).
- Contractual necessity (e.g., to deliver services).
- Legitimate interests (e.g., improving services).
- Legal obligations (e.g., tax or accounting compliance).
Use of Your Information
We use your data to:
- Provide and manage services.
- Respond to inquiries and customer support.
- Send service updates or project communications.
- Improve our website, services, and client experience.
- Comply with legal and financial obligations.
Data Sharing and Third Parties
We never sell or rent your data. We may share information with trusted third-party service providers for:
- Project and task management
- CRM and email communications
- Payment processing
All third parties are required to comply with data protection standards and are contractually bound to confidentiality.
International Transfers
As a globally operating agency, your information may be transferred and stored in or accessed from:
- India (our main operations base)
- EU/UK (GDPR-compliant measures applied)
- USA (CCPA & contractual protections in place)
- Australia (Australian Privacy Principles – APPs compliant)
- UAE (Personal Data Protection Law – PDPL observed)
We take appropriate safeguards, including Standard Contractual Clauses (SCCs), data processing agreements, and technical measures to ensure cross-border data protection.
Your Rights
Depending on your region, you have the right to:
- Access and receive a copy of your personal data
- Correct or update inaccuracies
- Request deletion (subject to legal obligations)
- Restrict or object to processing
- Withdraw consent at any time (where consent was given)
- Request data portability (EU/UK)
- Lodge a complaint with a local supervisory authority
To exercise your rights, email us at info@getvirtualservices.com
Cookies & Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Analyse traffic and performance
- Remember preferences
- Serve relevant ads or content
You may opt out or manage cookies through your browser settings or cookie banner preferences.
Data Retention
We retain your data only for as long as necessary to:
- Fulfill our service and contractual obligations
- Meet legal, tax, and regulatory requirements
- Resolve disputes or enforce our agreements
When no longer required, data is securely deleted or anonymized.
Security Measures
We use industry-standard security protocols including:
- SSL encryption
- Access control and data restriction
- Secure backups and endpoint protection
While no system is 100% secure, we are proactive in minimising risk and ensuring data integrity.