ADVANTAGES

  • 25 machines available for work 24*7, 365 days
  • Employees are constantly trained in our training center
  • We can provide any turnaround time requirements
  • 3 levels of quality control
  • 99% accuracy.
  • Full workflow modules available
  • Dedicated IT department.
Having highly skilled and experienced virtual assistant experts and software developers who are knowledgeable in all areas of Virtual Assistant skills and software design and development, we can guarantee you superior and completely accurate of legal quality work. We ensure 100% security and confidentiality of your documents.

We are extremely sensitive about the regulations that affect the medical industry. This seems a little random to suddenly mention the medical industry

  • Security personnel protect our office 24/7.
  • We don’t have any subcontractors and hence the client information does not leave our office.
  • All the external drives including Pen, CD, DVD drives are disabled on each computer.
  • Personal are not allowed to bring in any floppies, any electronic devices including laptops, PDA, Mobiles.
  • Personnel are not allowed to bring in or take out any paper or written documents.
  • Every employee is checked on entering and leaving the premises.
  • Random checking of all personnel is performed on an ongoing basis.
  • Our computers require passwords to start using the computers and opening Windows
  • We have firewalls and antivirus software on all the computers and update virus definitions daily.
  • Regular backups of computer systems will be done and stored in the main server with RAID system.
  • All our Employees sign a confidentiality and nondisclosure agreement.
  • We maintain up to date contractual agreements with all business parties.
  • Security measures have been installed to protect the security and integrity of protected information according to guidelines.

INFRASTRUCTURE

G Virtual Solutions Private Limited* has prime office space of around 400 Sq. Ft in the heart of Mumbai, India, The center is furnished with suitable interiors and is fully air conditioned to provide the employees a dust free, cool, and comfortable environment for employees. G Virtual Solutions Private Limited is equipped with redundant data and telecommunication links to ensure uninterrupted workflow.
G Virtual Solutions Private Limited center is equipped with UPS systems and generators to ensure uninterrupted power supply to the operations.

 

QUALITY ASSURANCE

We strive to provide our clients with services and products that meet and even exceed their expectations. We are committed to continuous improvement and have established a quality management system that provides a framework for measuring and improving our performance, enabling us to deliver high quality work at every stage of a project, from brief to delivery.

The system incorporates the following elements:

  • Regular gathering and monitoring of client feedback including complaints
  • Selection of training providers/associates against set criteria
  • Staff training (external and on-job)
  • Selection of suppliers
  • Regular management reviews
  • Communication to all stakeholders
  • Performance monitoring of partners and suppliers
  • Providing up-to-date materials
  • Full project management through to delivery
  • Internal review programme

 

This quality management system is available on request and included in all new staff welcome packs. Our creative and managing director is ultimately responsible for quality, but all employees are encouraged to be accountable for individual projects. This statement and the methodology that follows are reviewed annually.

 

Our Mission & Objective

G virtual services company was found with the vision of producing innovative and affordable IT and Outsourcing enabled solutions to enable humanity to explore the opportunities and services, we provide.

To realize this vision, we will continually communicate with; and learn from our customers, in order to improve our products and services. We will keep in tune with the technology, no matter how fast it moves, to ensure our customers always have the best service available to them. Our VISION is to ‘Be the leading provider of Superior, Secure and Swift Virtual Services.” Our VALUES are Integrity, Teamwork, Enthusiasm, Can-do and Will-Do Attitude, Taking Initiatives, Leadership, and Creativity.

 

Our Silent Features

  • Premium SIP lines for incoming, outgoing numbers/ DID and calls
  • Industry leading live chat, email support software
  • Working 9 hours a day, 6 days a week.
  • 24—7 contact center services with exactly the right skills for the job.
  • 100% Call Recordings and in-house Quality Control and full involvement of management.
  • Taking part in shortlisted candidate interviews on high-speed SIP, IMs with conferencing capabilities.
  • Instant, daily, and weekly call log reporting as per your need
  • Intellectual property. Identity Protection: Full awareness of the legal international standards of protecting Intellectual property.
  • We insure during employee hiring that they have clear background and all security checks.
  • Deployment of latest security equipment and ensuring secure communications by firewalls, MAC authentications, and encryption
  • Guaranteed, timely communication all the time

 

CONCLUSION

G Virtual Solutions Private Limited offers outsourcing solutions that are measurable, customized, and client-
driven, backed by consultants with expertise in industry, management, technology, and business economics. Our knowledge and proficiency will help you lower costs and increase the quality of our services. We are confident that you will find our services helpful, not only in saving you precious time and effort but also in reducing your costs by up to 75%!

By outsourcing your services to getvirtualservices.com, you will enjoy benefits like:

  • Superior quality.
  • Best competitive rates globally
  • Quick transcription turnaround time
  • Customer specific data entry services, solutions
  • State of the art high tech software to complete assignments
  • Guaranteed security and confidentiality of all data
  • Our cherished policy of providing Quality Services individually and tailored to the needs of each customer.